Effective Date: 5/17/2025

Nine Under, LLC (“Nine Under,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website, submit a form, schedule a consultation, purchase a service, opt in to receive communications, or otherwise interact with Nine Under.

By using our website or providing your information to Nine Under, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide
This may include your name, email address, phone number, mailing address, date of birth, payment information, golf performance goals, injury or movement concerns, scheduling preferences, and any other information you choose to provide through forms, consultations, booking pages, payment pages, or direct communication with us.

Communication Information
If you contact us by phone, email, text message, website form, social media, or other communication channels, we may collect your contact information and the content of those communications.

SMS Opt-In Information
If you opt in to receive text messages from Nine Under, we may collect your mobile phone number, SMS consent status, the date and time of your opt-in, the source of your opt-in, and your messaging preferences.

Payment and Transaction Information
If you purchase a service, program, assessment, membership, or digital product, we may collect payment-related information through our payment processors. Nine Under does not store full credit card numbers on our own systems.

Website, Cookie, and Tracking Information
When you visit our website, we may automatically collect information such as your IP address, browser type, device type, pages visited, referral source, time spent on the site, and interactions with our website. This information may be collected through cookies, analytics tools, pixels, or similar tracking technologies.

2. How We Use Your Information

We may use your information to:

Respond to inquiries and communicate with you

Schedule consultations, assessments, sessions, or services

Deliver golf performance coaching, assessments, programs, memberships, or digital products

Send appointment reminders, updates, follow-ups, and service-related messages

Send marketing communications when you have opted in to receive them

Process payments and manage transactions

Improve our website, services, offers, and client experience

Personalize your experience with Nine Under

Track website performance, advertising effectiveness, and user behavior

Maintain records for business, tax, legal, and compliance purposes

Protect against fraud, misuse, unauthorized access, or other harmful activity

3. SMS/Text Messaging Policy

By providing your mobile phone number and opting in to receive SMS or MMS messages from Nine Under, you consent to receive text messages from Nine Under.

These messages may include appointment reminders, scheduling updates, follow-up communication, program information, service updates, promotional offers, and other messages related to Nine Under.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. After you opt out, you may receive one final message confirming that you have been unsubscribed.

You may reply HELP for assistance, or contact us directly at:

Phone: (559) 272-0042
Email: [email protected]

SMS consent is not a condition of purchase.

4. No Sharing of SMS Opt-In Information

Nine Under does not sell, rent, trade, or share mobile phone numbers, SMS opt-in data, or text messaging consent with third parties, affiliates, or lead generators for marketing or promotional purposes.

All other data-sharing categories described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, except as necessary with service providers who help us deliver text messages on behalf of Nine Under.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve site functionality, understand visitor behavior, measure marketing performance, and deliver relevant content or advertising.

Cookies are small files stored on your device that help websites remember information about your visit. We may use cookies to:

Understand how visitors use our website

Improve website performance and user experience

Track marketing and advertising effectiveness

Remember user preferences

Support retargeting or remarketing campaigns

You can adjust your browser settings to block or delete cookies. However, disabling cookies may affect how certain parts of our website function.

Third-party tools, such as analytics platforms, advertising platforms, CRM systems, scheduling tools, payment processors, or advertising platforms, may also use cookies or tracking technologies according to their own privacy policies.

6. How We Share Information

We may share limited personal information with trusted service providers who help us operate our business, such as website hosting providers, CRM platforms, email and SMS platforms, scheduling tools, payment processors, analytics providers, advertising platforms, and professional advisors.

These service providers are only permitted to use personal information as necessary to provide services to Nine Under.

We may also disclose information when required by law, legal process, government request, or to protect the rights, safety, and property of Nine Under, our clients, or others.

We do not sell your personal information.

As stated above, mobile phone numbers, SMS opt-in data, and text messaging consent are excluded from the data-sharing categories described in this section and will not be shared with third parties, affiliates, or lead generators for marketing or promotional purposes.

7. Data Security Practices

We use reasonable administrative, technical, and physical safeguards to help protect the personal information we collect. These safeguards may include secure platforms, password protection, access controls, encrypted payment processing, reputable third-party service providers, and internal procedures designed to reduce the risk of unauthorized access, misuse, loss, or disclosure.

No method of transmission over the internet, text message, email, or electronic storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

8. Your Rights and Choices

You have the right to:

Request access to the personal information we have about you

Request that we update or correct inaccurate information

Request that we delete certain personal information, subject to legal, business, or compliance obligations

Opt out of marketing emails by using the unsubscribe link in our emails

Opt out of SMS messages by replying STOP

Contact us to update your communication preferences

Disable or delete cookies through your browser settings

To request an update, correction, deletion, or change to your communication preferences, contact us at:

Email: [email protected]
Phone: (559) 272-0042

9. Email Communications

If you subscribe to our email list, submit a form, purchase a service, or otherwise provide your email address, we may send you emails related to Nine Under, including service updates, educational content, offers, appointment information, and business communications.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

10. Third-Party Links

Our website may contain links to third-party websites, platforms, payment processors, scheduling tools, social media pages, or other external services. Nine Under is not responsible for the privacy practices, policies, or content of third-party websites or services.

We encourage you to review the privacy policies of any third-party websites or platforms you use.

11. Children’s Privacy

Nine Under does not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child under 18 without verified parental consent, we will take reasonable steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we update the policy, we will revise the effective date at the top of this page.

Your continued use of our website or services after any updates means you accept the revised Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy, how your information is used, or your communication preferences, you may contact us at:

Nine Under, LLC
Website: www.nineundergolf.com
Email: [email protected]
Phone: (559) 272-0042